Frequently Asked Questions
Everything you need to know about your Studio Virupa experience.
What is the typical delivery timeline for an order?
Domestic orders within India are usually delivered within 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
Do you offer customization or made-to-measure services?
Yes, Studio Virupa offers customization on select designs. Please contact our support team via WhatsApp or email with your specific measurements after placing your order.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the items are unworn, unwashed, and have all original tags intact. Sale items are final sale.
How should I care for my Studio Virupa garments?
Most of our products are made from premium natural fabrics. We recommend dry cleaning for the first wash and gentle hand washing in cold water thereafter to maintain color and texture.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. International customers can pay securely via PayPal or Stripe.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS containing a tracking link and a unique AWB number to monitor your package in real-time.